VASUCA
FREQUENTLY ASKED QUESTIONS

  1. Is vasucajewellery.com the official website for VASUCA?
    Yes, vasucajewellery.com is the only official website of VASUCA.
  2. Where do you deliver to?
    Vasuca currently ships to addresses only within India.
  3. Why will I create an account in VASUCA website?
    Creating a VASUCA account enhances your shopping experience and helps us accelerate the ordering process for you. You can check your order history, track your order more easily, update your preferences, and receive an advanced notice of offers.
  4. I’m having technical issues, what do I do?
    We recommend you to use the latest version for you operating system and browser. If you still experience issues, kindly contact us with the details and screenshot of the problem.
  5. Why does my product or gemstone look different to the image pictured on the website?
    The product photographs used on the website try to represent the product as closely as possible. However, due to lightning, editing or other related factors product can appear slightly different to you. Nonetheless, All our products are hand-finished and tend have exclusivity.
  6. If I order something that is no longer in stock what will happen to my order?
    Sometimes in busy periods it is possible that you order a product that may no longer be available. In that case, we reserve the right to cancel the order and issue a refund.

For more info, please mail at: support@vasucajewellery.com